We start by visiting you and providing a FREE no obligation market appraisal. During the appointment we will discuss your requirements and give you our honest opinion on what we feel your property is worth and how to present it to achieve the best possible price.

We will then confirm the valuation in writing to you so you can have a think and discuss your options with family and friends. If we have agreed to do so, we will follow up on our appointment with you by phone or email at a time to suit you.

At this stage, you are welcome to ask any additional questions or let us know if you want to move forward with a sale.

If you are happy with the valuation we have provided and would like to move forward, we will arrange a suitable day and time to come and take show-stopping photos and videos. This also includes drone footage, measurements and preparation of the floor-plan.

Before the visit, we will send you helpful hints and tips on how to present your property so we can showcase it in the very best light. Once your sales particulars are prepared, we will send you a copy for approval. This ensures you are happy with everything before we start marketing.

We believe in a combination of modern and traditional marketing. Our team are the best in the business, which means your property will be marketed on as many channels as possible, including social media platforms such as Facebook, Instagram and YouTube. 

You will have essential exposure on popular sites such as rightmove.co.uk and onthemarket.com as well as our very own website. Going back to basics, we will also use a traditional mailing list of house-hunting clients to call and email about your property. 

Our office is based in the heart of Hollywood on Drakes Cross Parade, with a window display to proudly showcase your property to passers-by. Please feel free to pop in for a chat anytime, give us a call or drop us an email to discuss your property requirements.

Viewings can be conducted in any way you choose. We love to carry them out for you so that we can get a real feeling of the prospective buyer’s thoughts and will happily make this work around your schedule. However, if you prefer to carry out the viewings yourself, we will assist you any way we can.

We follow up all viewings and aim to provide you with feedback within 24-48 hours. We never shy away from negative feedback and have a knack for putting a positive spin on things, helping you use constructive criticism to make positive changes to your property.

Communication is key, especially when it comes to buying and selling a property. We believe it also opens the door to the best possible price for your home, which is why we contact you on a weekly basis with updates and feedback. 

A high level of customer service is crucial to how we operate, and we are constantly striving to improve our service. Whatever your needs, we are always at the end of the phone, ready to answer your queries and support your selling journey. 

Once we receive an offer on your property, we will be sure to carry out all the necessary financial due diligence before we enter into any negotiation. We want to ensure that we have received proof of funding from your potential buyer before accepting an offer and agreeing to a sale.

If everything checks out and a sale is agreed, we will stay in touch with you on a regular basis to ensure flawless communication between buyers, solicitors, mortgage advisors and any other agents involved in the chain. This keeps conversations flowing to maintain a smooth and stress-free progression of your sale, right through to completion.